Configuration management according to ITIL
The de facto standard ITIL and the Configuration Management process described therein set the benchmark for consolidated IT infrastructure management today. It is not only the archiving of IT inventory data in a so-called CMDB or CMS that plays a role, but rather its efficient use for the tasks of Configuration Management. This results in a particular challenge for the consolidation of technical and non-technical information such as commercial data, service structure data, and master data, which in turn entails further requirements such as openness to future expansions and the assurance of a broad, consistent data basis.
AixBOMS Configuration Management is a highly field-tested, self-contained, out-of-the-box application developed to the latest software standards. Its Advanced CMDB technology with over 200 pre-configured CI classes delivers an open data model with sophisticated plausibility mechanisms (Business Rules). This is complemented by the flexible creation of data structures in real-time using so-called „Flex Objects“.