{"id":2086,"date":"2019-11-07T11:05:45","date_gmt":"2019-11-07T10:05:45","guid":{"rendered":"https:\/\/www.aixpertsoft.de\/?post_type=faq&p=2086"},"modified":"2019-11-19T17:43:31","modified_gmt":"2019-11-19T16:43:31","slug":"integrated-service-monitoring-made-in-germany","status":"publish","type":"faq","link":"https:\/\/www.aixpertsoft.de\/en\/faq\/integrated-service-monitoring-made-in-germany\/","title":{"rendered":"Integrated Service Monitoring \u201eMADE IN GERMANY\u201c"},"content":{"rendered":"
\n\t
\n\t\t
\n\t\t\t

(Aachen, 11\/05\/2017) <\/strong>Together with her partner Consisted<\/a> AixpertSoft has created an integrated IT service monitoring solution that enables service modelling, service operation and SLA monitoring, as well as alarming, troubleshooting and KPI control from a central location. What makes it special is a significantly broader range of applications and monitoring right up to Layer 7 using a packet-based method without affecting the base systems and services.<\/em><\/p>\n

 <\/p>\n

Integrated Service Monitoring: What is it?<\/h4>\n

We have been dealing with the topic of IT infrastructure management and data centres for many years, for which the term DCIM (Data Centre Infrastructure Management) is used today. This includes areas of responsibility such as configuration management, cable and network management, planning and monitoring of components, etc. The scope, complexity, and at the same time the requirements regarding security and content have increased enormously over the years \u2013 and so have the associated costs.<\/p>\n

 <\/p>\n

The management of such complex, dynamic systems has gained an additional dimension through the progressive trend of service orientation. Finding software that can meet all requirements, including future ones, seems hardly possible at the moment. Therefore, solutions are needed that can adapt integrate <\/strong>to allow, to maintain standards and to position oneself as independently as possible from manufacturers, as for example AixBOMS.<\/p>\n

 <\/p>\n

AixBOMS has been developed according to the 3-tier architecture. It integrates any external data into its CMS, which, as a data hub, supplies all required IT processes. These also include, for example, Monitoring systems<\/strong>. Further monitoring of any systems in the data centre and, in particular, those running on them Services <\/strong>external systems, such as those from the specialist Consisted<\/a>.<\/p>\n

 <\/p>\n

The information obtained in this way can in turn be processed by AixBOMS, made available to other dependent processes and modules in its CMS, and analysed via its BSM functions. These are specifically geared towards the analysis of services and also enable further service-based processing, such as customer-specific billing or the consideration of SLA agreements.<\/p>\n

 <\/p>\n

The necessity of a central CMS with open interfaces is undisputed and has been among the standard selection criteria for DCIM software for years. However, it is often overlooked how differently the terms \u201eintegrative\u201c and \u201eopen\u201c are used by manufacturers. True CMSs in the sense of a 3-layer model support the customer with functions such as ETL (Extract, Transform, Load), reconciliation (data matching), normalisation, consolidation, job control, predefined load templates, etc. If these are missing, the customer must ensure the clean mapping of their data themselves. Otherwise, they run the risk that the CMS is merely a loose collection of individual data stores (silos) and the relationships essential for holistic management cannot be utilised.<\/p>\n

What is so special about the Consisted<\/a>Solution?<\/h4>\n

consistec\u2019s solution is based on the so-called package-oriented method and enables monitoring up to Layer 7 <\/strong>possible, regardless of the type of network components or the transmission protocols used. It is also possible to fully To monitor services<\/strong>.<\/p>\n

 <\/p>\n

AixBOMS is not a purely passive documentation system. In many areas, it takes on the role of the active management<\/strong>, especially when planning projects and dealing with problems. All DCIM disciplines benefit from numerous functions, rules, and workflows,<\/strong> which are available at AixBOMS interdisciplinarily for \u201eeveryone\u201c in the spirit of a holistic management approach. To guarantee secure and correct processing of all functions, the administrator can rely on broad common data platform<\/strong> concentrate on and keep these consistent and up-to-date. The integrated Alerting, Escalation and Logging Functions<\/strong> react to any events they are informed of.<\/p>\n

 <\/p>\n

As AixBOMS does not have its own monitoring agents, it relies on the cooperation of other products. Here it delivers Consisted<\/a> Indicators of faults and current performance parameters<\/strong>. For the Evaluations<\/strong>The AixBOMS, with its comprehensive expert knowledge, is ideally suited for the management and archiving of this information within the holistic context. The BSM module offers graphical views of the affected service\/component and its dependent sub-systems\/services. They also support non-experts in identifying the cause of errors and help proactively prevent further disruptions.<\/p>\n

Integrated Service Monitoring: What's in it for you?<\/h4>\n

Not only do you benefit from our joint efforts towards a secure and future-proof \u201eMade in Germany\u201c solution, but we do too. In addition to this guarantee for responsible handling of your data and business processes within the software, we offer in cooperation with Consisted<\/a> a range of functions that fully lives up to this quality promise:<\/p>\n