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image/svg+xml "> IT Strategy Business Strategy Facility Facility Master Data Master Data Incident /Problem Incident /Problem Configuration Configuration Change Change Services Services Cloud & Application Cloud & Application Network & Security Network & Security Connectivity Connectivity Data Center DataCenter Non IT Non IT Business Integration Layer Business Integration Layer ERPProcesses ERPProcesses Business Process Management Business Process Management CustomerTechnologyProcesses CustomerTechnologyProcesses ITIL ProcessesSOX ComplianceServices ITIL ProcessesSOX ComplianceServices Data Integration Layer Data Integration Layer 3rd Party 3rd Party 3rd Party 3rd Party 3rd Party Integration 3rd Party Integration AixBOMS CMDB Process Layer 3rd Party System Layer Integration Layer